Privacy Policy

1. About This Privacy Policy

This Privacy & Cookie Policy explains how Hairy Dog Brewery (“Hairy Dog Brewery”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit our website, contact us or use our services.

We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable UK data protection laws.

If you have any questions about this policy or how we use your personal information, please contact us at:

Email: info@hairydogbrewery.beer

2. Who We Are

Hairy Dog Brewery is responsible for the personal information we collect and use through this website.

For the purposes of UK data protection law, Hairy Dog Brewery is the data controller in relation to the personal information described in this policy.

3. Personal Information We May Collect

Depending on how you interact with our website and services, we may collect personal information including:

• Your name.

• Your email address.

• Your telephone number, where you choose to provide it.

• Information you provide when contacting us or making an enquiry.

• Information relating to orders or transactions, where applicable.

• Technical information such as your IP address, browser type, device type and operating system.

• Information about how you use our website, including pages visited and interactions with the website.

• Cookie and analytics information, where you have provided any consent required for us to collect it.

We aim to collect only the personal information that is reasonably necessary for the purposes described in this policy.

4. How We Collect Your Personal Information

We may collect personal information:

• Directly from you when you contact us, submit information through our website, make an enquiry or use our services.

• Automatically when you use our website, through essential cookies and similar technologies.

• Through analytics or other optional cookies where you have provided the required consent.

• From service providers that help us operate our website or provide our services, where applicable.

5. How We Use Your Personal Information

We may use your personal information to:

• Respond to enquiries and communications.

• Provide products or services you have requested.

• Process and manage orders or transactions, where applicable.

• Provide customer support.

• Operate, maintain and secure our website.

• Improve our website and understand how visitors use it.

• Comply with legal, regulatory, tax and accounting obligations.

• Prevent or investigate fraud, misuse or security incidents.

• Send marketing communications where permitted by law and, where required, where you have given consent.

We will not use your personal information for purposes that are incompatible with the purposes for which it was originally collected unless permitted by law.

6. Our Lawful Bases for Processing

UK data protection law requires us to have a lawful basis for using personal information.

Depending on the circumstances, we may rely on:

Contract – where processing is necessary to provide a product or service you have requested or to take steps at your request before entering into a contract.

Legal obligation – where we need to process information to comply with a legal or regulatory requirement.

Legitimate interests – where processing is reasonably necessary for the legitimate operation, security or improvement of our business and those interests are not overridden by your rights and interests.

Consent – where you have actively agreed to a particular use of your personal information, such as certain marketing communications or non-essential cookies.

Where we rely on consent, you may withdraw your consent at any time.

7. Sharing Your Personal Information

We do not sell your personal information.

We may share personal information with trusted third parties where reasonably necessary to operate our website or provide our services. These may include:

• Website hosting and technical service providers.

• Ecommerce or order-processing providers, where applicable.

• Payment providers, where applicable.

• Email and communication service providers.

• Analytics providers, where applicable and subject to the appropriate cookie choices.

• Professional advisers such as accountants, insurers or legal advisers.

• Government bodies, regulators, courts or law-enforcement authorities where required by law.

Where a third-party provider processes personal information on our behalf, we take reasonable steps to ensure appropriate data-protection arrangements are in place.

8. International Transfers

Some third-party service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the information receives a level of protection required by applicable UK data protection law.

This may include relying on an adequacy decision or using appropriate contractual safeguards where required.

9. How Long We Keep Your Personal Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, tax or regulatory requirements.

The appropriate retention period depends on:

• The type and amount of personal information.

• Why the information was collected.

• Whether we continue to need it.

• Any applicable legal or regulatory requirements.

• The sensitivity of the information and potential risks associated with retaining it.

When personal information is no longer required, we will delete, anonymise or securely dispose of it where reasonably practicable.

10. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against accidental or unlawful loss, misuse, alteration, unauthorised access or disclosure.

Measures may include:

• Using secure HTTPS connections.

• Restricting access to personal information.

• Keeping software and systems appropriately maintained.

• Using reputable hosting and service providers.

• Monitoring our systems for potential security vulnerabilities where appropriate.

No method of transmitting or storing information can be guaranteed to be completely secure. However, we take reasonable steps to reduce the risk of unauthorised access or disclosure.

Where required by law, we will notify the appropriate authorities and affected individuals of relevant personal-data breaches.

11. Your Data Protection Rights

Depending on the circumstances, UK data protection law gives you a number of rights in relation to your personal information.

These may include:

Right to be informed – you have the right to receive clear information about how your personal information is collected and used.

Right of access – you may request a copy of the personal information we hold about you.

Right to rectification – you may ask us to correct personal information that is inaccurate or incomplete.

Right to erasure – in certain circumstances, you may ask us to delete your personal information.

Right to restrict processing – in certain circumstances, you may ask us to restrict how your personal information is used.

Right to object – in certain circumstances, you may object to our use of your personal information, including its use for direct marketing.

Right to data portability – in certain circumstances, you may ask us to provide personal information you have supplied to us in a structured, commonly used and machine-readable format.

Rights relating to automated decision-making – where applicable, you may have rights relating to decisions made solely by automated means that have legal or similarly significant effects.

Right to withdraw consent – where we rely on your consent, you may withdraw it at any time. Withdrawing consent does not affect processing that took place before consent was withdrawn.

To exercise any of these rights, please contact:

info@hairydogbrewery.beer

We may need to verify your identity before responding to a request.

12. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we have an opportunity to investigate and respond.

You also have the right to make a complaint to the UK data protection regulator, the Information Commissioner's Office (ICO).

Information about making a complaint is available through the ICO's official website.

13. Children

Our website and services are not intended to collect personal information from children.

We do not knowingly collect personal information from children through this website. If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to delete it.

14. Cookies and Similar Technologies

Cookies are small files or pieces of information stored on your computer, smartphone or other device when you visit a website.

Our website may use cookies and similar technologies to:

• Enable essential website functionality.

• Maintain the security and operation of the website.

• Remember choices or preferences where applicable.

• Understand how visitors use the website.

• Improve website performance and usability.

Cookies may be either session cookies, which normally expire when you close your browser, or persistent cookies, which remain on your device for a specified period.

15. Strictly Necessary Cookies

Some cookies are necessary for our website to work correctly or provide a service that you have specifically requested.

These cookies may be used without your consent where permitted by law.

They may include cookies relating to:

• Website security.

• Essential website functionality.

• Shopping basket or checkout functionality, where applicable.

• Remembering privacy or cookie preferences.

16. Analytics and Performance Cookies

We may use analytics services, such as Google Analytics, to help us understand how visitors use our website.

Analytics information may include information about:

• Pages visited.

• Time spent on particular pages.

• How visitors reached our website.

• Browser and device information.

• General interaction with the website.

Where consent is required, analytics and other non-essential cookies will only be activated after you have made the appropriate choice through our cookie controls.

You may withdraw or change your cookie preferences at any time using the cookie controls available on the website.

17. Third-Party Cookies

Some services used by our website may be provided by third parties and may place their own cookies or similar technologies on your device.

Where we use third-party services that set non-essential cookies, those cookies will be subject to the appropriate consent requirements.

Third parties are responsible for their own privacy practices, and we recommend reviewing their privacy information where appropriate.

18. Managing Cookies

You can manage your cookie preferences using the cookie controls provided on our website, where available.

You can also configure your web browser to block or delete cookies.

Please be aware that disabling certain strictly necessary cookies may affect the operation or functionality of the website.

The duration of individual cookies may vary depending on their purpose and the service responsible for setting them. Our cookie controls or cookie information should provide further details where applicable.

19. Marketing Communications

Where we send marketing communications, we will do so only where permitted by applicable law.

Where your consent is required, we will obtain it before sending marketing communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting:

info@hairydogbrewery.beer

20. Links to Other Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

21. Changes to This Privacy Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

Any updated version will be published on this page and the date at the top of the policy will be updated accordingly.

Last updated: 14 August 2026

22. Contact Us

If you have any questions about this Privacy & Cookie Policy, wish to exercise your data protection rights or have concerns about how your personal information is handled, please contact:

Hairy Dog Brewery
Email: info@hairydogbrewery.beer